SmartMatz® Setup

<

About SmartMatz®    User Manual    Set Up    Apps   Request Support

 

Welcome  to SmartMatz® 

 

Congratulations on your new SmartMatz®!

You’ve made a wise decision to protect your home and conserve Earth’s most precious resource. Now that you have your new mat, follow the steps below to install and pair the leak detecting device to your smartphone. If at any point you need more assistance please visit the User Manual.

Start Here

Please complete the follow steps:

Step 1. Fitting the mat to your sink
Step 2. Placing the device
Step 3. Downloading the SmartMatz®App
Step 4. Creating a SmartMatz® account
Step 5. Pairing the device
Step 6. Testing your device
Step 7. Recycling the box

Step 1. Fit the mat to your sink

  • Measure the length of the cabinet under your sink.
  • Trim the mat using a utility knife to the length of your cabinet. Cut along the valleys of the mat, not the peaks.
  • Place the trimmed mat under the sink.
  • Plug the leak detection sensor into a nearby outlet and place it in your desired location.

Step 2. Place the leak detector sensor

  • Plug the sensor into a nearby outlet
  • Place the sensor in your desired location. Make sure the three brass water sensors are pointed down if you are using the vertical style leak detector.
    • If you are using a SmartMatz® you will place the sensor in the center cutout.

Step 3. Download the app

  • Download the SmartMatz® App from the Google Play Store, Apple App Store, or from the links below


Get it on Google Play   
   

Step 4. Create a SmartMatz® account

  • Open the app.
  • Select ‘Client’ and enter your personal information. We require your cell phone carrier so you can receive text alerts in the event of a leak.
  • Select ‘Save’.
  • Select ‘Create Account’.
  • Select ‘Alerts’ and fill in a designated alert contact (ie: your phone number) and a preferred plumber/contractor’s contact information.
  • Select ‘Save’.
  • Exit the app.

Watch a full setup tutorial here

Step 5. Pair the device

  • Open the phone Settings App on your phone and select ‘WiFi’
  • Temporarily connect your WiFi to the new SmartMatz® network. Your phone will automatically reconnect to your regular WiFi network after this processes.
  • Wait a couple minutes for the WiFi to connect.
  • Once it connects to the SmartMatz™ network, reopen the SmartMatz® App.
  • Select ‘Devices’.
  • Select ‘WiFi’ and enter your personal WiFi login information and time zone.
  • Select ‘Name’ and choose a name and the location of your SmartMatz® (ie: kitchen sink and home).
  • Select ‘Save’.
  • Select ‘Update’ and then ‘Update Device Now’.
  • When the app claims “Device is connected” restart the app.

Step 6. Test your sensor

  • Pour a small amount of water around the leak detector or in the mat, ensure that it flows under the device.
  • Wait for your smart phone to receive a text notification, and an app alert.
  • Press ‘Acknowledge’ from the app alert.
  • Remove the device from the wet area or mat and dry both off with a towel.
  • Replace the device and leave it alone.

Step 7. Recycle the box

  • Cut the box into manageable sized pieces and place them into your recycling bin.
  • Alternatively, cut the box into a fun shape for kids to play with (or a cat to sit in).

For additional information, app demos and videos, and support please review the user manual.